Both online orders and orders placed with your sales rep can be found in your order history on the “My Account” Page.
Orders can be searched by PO#, Order Number, Confirmation Number (previously called web order #), and Part Number. If you have multiple accounts that you order for, you can filter which account you wish to view using the Account Drop Down.
Once a you have located the order you are searching for, you can click the green DETAILS button on the right of the order to view its contents. The items in the order will be grouped by the shipment they are under with the tracking number displayed.
Place orders efficiently with our Quick Order Tool
We make it easy to enter orders in just a few clicks. Quickly add items to your cart by entering the item numbers and quantities and click "Add to Cart"
Your time is valuable, the Quick Order tool will help you get the supplies you need so you can get back to the job at hand.
The quick order tool is located at the top of the website.
If your sales rep or our customer service team has built a quote for you, you can find these quotes on the My Account page by clicking the "My Quotes" button.
Once on the Quotes page you can see the items within the quote by clicking "Details" and add them to your cart by clicking "Order".
Using My Favorites Lists
To simplify your ordering process, use the My Favorites Lists to organize the products you need and use the most into simple lists. This allows you to add them to your card in a few clicks.
To add an item to your favorites list, click "Add to Favorites" button on the product page.
You can view all your lists by going to the "My Account" page.
Easily save the schematics of the fixtures you have in your buildings and order repair parts for them directly off of this page.
These are located in they "My Account" page.
If you frequently need the same items for your facility or business, take advantage of our Saved Carts tool. This allows you to save entire carts for easy reordering.
Simply add the items to your cart, and while on the "My Cart" page, click the "Save Cart" button at the top of the page.
All of your saved carts will be on the "My Account" page under the "Saved Carts" button.